Privacy Policy for London Study Connect

Last updated: 29/03/2026

London Study Connect Ltd respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use, store, and protect your personal data when you visit www.londonstudyconnect.co.uk, contact us, submit an enquiry, use our forms, or interact with our services.

1. Who We Are

London Study Connect Ltd is the controller of your personal data for the purposes described in this privacy policy.

Company name: London Study Connect Ltd

Company number: 15511542

Registered office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom

Email: info@londonstudyconnect.co.uk

Phone: 07493828426

2. The Personal Data We Collect

We may collect and process the following categories of personal data:

a) Contact information

This may include your name, email address, phone number, and any other details you provide when contacting us.

b) Enquiry and education-related information

This may include your course interests, study level, academic background, preferences, and any information you choose to provide through contact forms, messages, email, or phone.

c) Communication records

This may include copies of emails, form submissions, messages, and notes relating to your enquiry or support request.

d) Marketing and subscription information

If you choose to subscribe to updates or newsletters, we may collect your email address and your communication preferences.

e) Technical and website usage information

We may collect limited technical information needed for website functionality, security, and performance. Some third-party embedded services or tools may also collect technical data in accordance with their own privacy practices.

We do not intentionally collect sensitive personal data unless it is necessary for a specific request and we have a valid legal basis to do so.

3. How We Collect Your Data

We collect personal data:

- directly from you when you complete a form, contact us, email us, call us, or request support;

- when you subscribe to updates or newsletters;

- through essential website technologies and, where applicable, embedded third-party services used on the website.

4. How We Use Your Data and Our Lawful Bases

We process personal data only where we have a lawful basis under UK GDPR.

a) To respond to enquiries and provide guidance

We use your data to respond to messages, answer questions, discuss suitable study routes, and provide support.

Lawful basis: legitimate interests and, where applicable, steps taken at your request before entering into an arrangement.

b) To support applications or related requests

Where relevant, we may use your information to help you progress an enquiry or application with a partner institution or educational provider.

Lawful basis: steps taken at your request before entering into an arrangement, and legitimate interests.

c) To send updates, newsletters, or marketing communications

If you choose to subscribe, we may use your email address to send updates, news, and relevant opportunities.

Lawful basis: consent.

You can withdraw your consent at any time.

d) To operate, protect, and improve the website and services

We may use limited information for website administration, service improvement, record keeping, fraud prevention, and security.

Lawful basis: legitimate interests.

e) To comply with legal or regulatory obligations

We may process personal data where necessary to comply with applicable law, regulation, or lawful requests from authorities.

Lawful basis: legal obligation.

We do not use your personal data for solely automated decision-making or profiling.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data.

We may share personal data only where necessary with:

- partner universities, colleges, educational institutions, or related providers, where relevant to your enquiry or application;

- service providers who support our website, communications, forms, or business operations;

- professional advisers, where required;

- regulators, courts, law enforcement, or public authorities, where required by law.

We require third parties working with us to handle personal data appropriately and securely.

6. International Transfers

Some service providers or embedded services may process personal data outside the UK.

Where this happens, we take reasonable steps to ensure appropriate safeguards are in place in line with applicable data protection law.

7. Cookies and Similar Technologies

Our website may use essential technologies required for site functionality, security, and basic operation.

Some third-party embedded services, links, widgets, maps, or other external tools may use their own cookies or similar technologies. Where non-essential cookies or similar technologies are used and consent is required, consent should be requested before they are placed.

You should also review the privacy and cookie practices of any third-party services you interact with through the website.

8. Data Retention

We keep personal data only for as long as necessary for the purposes set out in this policy, including:

- responding to enquiries and providing support;

- maintaining appropriate business records;

- complying with legal, regulatory, accounting, or reporting obligations;

- resolving disputes and enforcing our rights.

When personal data is no longer needed, we will securely delete it or anonymise it where appropriate.

9. Your Rights

Under UK GDPR, you may have the right to:

- request access to your personal data;

- request correction of inaccurate or incomplete data;

- request erasure of your data in certain circumstances;

- request restriction of processing;

- object to processing in certain circumstances;

- request data portability, where applicable;

- withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us at:

info@londonstudyconnect.co.uk

10. Right to Complain

If you are unhappy with how we use your personal data, you have the right to complain to the Information Commissioner’s Office (ICO).

We would appreciate the opportunity to address your concerns first, but you may contact the ICO at any time.

11. Marketing Communications

If you subscribe to updates, newsletters, or similar communications, we will use your email address to send those communications only where permitted by law and, where required, with your consent.

You can unsubscribe or withdraw consent at any time by contacting us or using the unsubscribe option where available.

12. Third-Party Links and Services

Our website may contain links to external websites or use third-party embedded services. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy notices separately.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services, website, or legal obligations. The latest version will always be available on our website.

14. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

London Study Connect Ltd

Email: info@londonstudyconnect.co.uk

Phone: 07493828426

Registered office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom